Photo of Rick Dzekman

Solver of Problems and Knower of Things

…also a Customer Experience Consultant, Innovation Strategist & AI Researcher. Mostly I’m involved in complex digital work that’s hard to put a job title on.


I am a co-founder of a customer experience and innovation agency called Evolving Experience. We use rigorous research methodologies to help organisations understand their customers, innovate their products and services, and develop better digital experiences.

I’ve delivered a number of UX focused presentations which can be found on SlideShare as well as a number of UX articles on my website.

In my spare time I research artificial intelligence and have written a handful of AI articles as well